I have bought two of these, the first one malfunctioned and the seller took excellent care of me in resolving that problem (Happy Crafters has a lifelong fan as a result!).The machine itself is frankly amazing, especially compared to my Maker 3 and Cameo 4. There are things I can do on this machine that I just could not on the others, mostly comes down to accuracy, but Romeo is:1) Much, much faster than both - try 1 pass die-cut instead of 3 at a speed about twice as fast as Maker 32) Much quieter than both, but especially the Cameo 43) So accurate that I can cut a .05" 'thumbnail peel' edge on the stickers I make without adding extra time doing the second 'kiss' cut (in the same job!)4) The software hasn't had an update in the couple weeks I've had the machine. I can't say that when it does finally update that it won't break the cutter, but I can imagine that's a problem unique to Cricut software iykyk5) Built in Wifi - if you have trouble getting it to connect, it doesn't like WPA3 security at all. I couldn't find this documented anywhere, but changing to WPA/WPA2 connected on the first tryAll of these machines have their quirks, and their accompanying software varies. Leonardo Design Studio is Siser's. It seems less capable at first, but I quickly found out that it was perfectly suited for everything I need, with several features I haven't tried yet. I will say that I DO NOT like that Leonardo Pro is a subscription instead of a one-time fee, but I also have decided that I don't need Pro at this time anyway. It came with a trial and it saved some time being able to tile your designs and have them fill the available page space, but copy/paste is free, for example.One of the better parts of Leonardo is that it is able to use more surface area of my material, I'm able to get an extra sticker per sheet because of this, so it's saving money right out of the box!If you're serious about your cuts, your time, your business, this is your machine. It's definitely an investment, but one that's well worth it, in my opinion. The feeling of quality my stickers now have was worth the cost of admission alone. I was manually slitting the back of my stickers for 'easy peel' before, this takes it to a new level of professionalism and quality.The biggest gripe I would say I have with this, its features aren't well documented, including Leonardo. I was able to find everything I needed by searching and mostly great folks on Reddit. If you have used Design Space or Silhouette Studio, most of what you can do in Leo is old hat (except they call offsets 'contours').It has a literal camera for alignment, that works very well. Place the blade near the line, but directly above the triangle (you'll see). Tip: when it can't find the first registration mark, it's looking for the bottom left corner of the 'L' page mark. Adjust the crosshair on the screen to this corner and say OK, it should then find the other three and continue on its way. I do glossy stickers with a clear overlay and it's been able to register successfully every time (try that with the Cameo 4).In my opinion, this is going from hobby grade cutters to (entry-mid level) professional without getting into the $1000s. I love it and can't recommend it enough!